Module 4/4 26 min
The minutes template and the final test
Step 1 / 3·Dialogue minutes template
0/3 steps done
Learning objectives — after this module you will:
- Have a dialogue minutes template ready to use
- Build a year-long calendar of industrial relations duties
- Complete the final test
Practice ~8 min
Dialogue minutes template
Have the structure ready so you never draft it from scratch.
Seven sections of dialogue minutes
- Date, place and format of the session
- Who attended from each side, with full names and job titles
- What the employer presented — business performance, delivery against commitments
- What the employee side raised — proposals, requests, difficulties
- The exchange between the parties on each item
- Outcome: what was agreed, what was not agreed and the next step, with dates
- Signatures of the representatives of each side and of the minute-taker
Section 6 determines the value of the whole record
Writing 'not agreed on X; the parties will continue before dd/mm' is both honest and evidence that the process is running. It is the section inspectors read most closely.