Module 3/4 28 min
Facilitating and holding the rhythm
Step 1 / 3·The facilitator's four tasks
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Learning objectives — after this module you will:
- Know the facilitator's four tasks
- Run a session to a structure
- Capture the knowledge the community generates
Learn ~10 min
The facilitator's four tasks
Be clear about the role so you can assign it properly.
Four tasks, about four hours a month
- Find and prepare the problem for the next session — usually from a question someone posted
- Message the people with relevant experience individually and invite them
- Run the session to the structure, and keep to time
- Write the outcome up as a short note and file it where it can be found again
The second task decides the quality of the session
A general invitation to the whole group typically produces a session with four attendees. A direct message to three people with the right expertise, saying 'this session is about exactly what you dealt with last week', produces a session where someone can actually answer.