Final test & Certificate

Choose the best answer for each question.

To pass: at least 8 of 10 correct.

1. Question 1. Why is 'faster to do it myself' a trap?

   ATrue this time but false by the tenth — you pay interest forever instead of the principal onceBBecause it actually isn't fasterCBecause employees take offence

2. Question 2. Which kind of work should NOT be delegated?

   AAnything involving appraisal, pay or discipline of a team memberBRepeating work you've done many timesCWork a team member does better than you

3. Question 3. How many things should you start delegating in a quarter?

   AAbout three, from the high development-value quadrantBAs many as possible to free yourself up fastCOne, until you're completely comfortable

4. Question 4. How many levels of delegated authority are there?

   AFive, from following instructions to full decision authorityBTwo: you do it or they do itCThree, based on the receiver's grade

5. Question 5. For a new joiner on an important task, which level applies?

   ALevel 1–2: you decide the approach; they execute or research and reportBLevel 5: let them decide so they grow fasterCLevel 4: they decide and inform you before rollout

6. Question 6. What are the five things to state when delegating?

   AThe result needed, why it matters, boundaries and resources, level of authority, check-in pointsBDeadline, collaborators, templates, software, reportingCObjective, KPI, budget, headcount, risk

7. Question 7. How do you check that the receiver understood?

   A'Could you summarise back what you'll do and what you need?'B'Does that make sense?'CSend the request by email to be safe

8. Question 8. When should follow-up checkpoints be agreed?

   AAt the moment of handoverBWhen progress starts looking slowCAfter the first draft arrives

9. Question 9. They met the result but worked differently from you. What should you do?

   AAccept it; if their way is better, ask about it and spread itBRework it your way to standardiseCAsk them to redo it following the old process

10. Question 10. When delegated work goes wrong, what should you NOT do?

    AWithdraw the authority and take the work back after one failureBHandle the consequences first, then look for the causeCName the part you own in the handover