Power Skills • For managers • ~85 min
Delegation Skills
Four barriers that keep managers holding on, five levels of authority, and following up without micromanaging.
What you'll get: Almost every manager knows they should delegate more — the problem isn't knowledge but four very human barriers. This ~85-minute course names those barriers, gives a matrix for deciding what to hand over, five levels of authority chosen by capability × risk, five things to state at handover (with a vague and a clear example), following up with pre-agreed checkpoints instead of daily questions, telling 'wrong' from 'different from my way', and four steps for when delegated work goes wrong.
Who is this course for?
- New managers more used to doing the work than handing it over
- Team leads who have become their own team's bottleneck
- Managers who want to develop the team, not just clear the work
After this course, you will
- Recognise the four barriers that keep you holding on, and what it costs
- Use a matrix to decide what to delegate and what to keep
- Pick the right level of authority and state the five mandatory points
- Follow up with checkpoints and handle failures without taking it all back
Course content (4 modules)
Module 1
Why managers who know they should delegate still don't
Four real reasons managers hold on to work, what holding on costs, and a matrix for deciding what to delegate.
22 min
Module 2
Delegating properly
Five levels of authority, five things to state explicitly, and why half-delegating is worse than not delegating.
26 min
Module 3
After the handover: don't take it back, don't abandon it
Follow-up that isn't surveillance, what to do when they work differently from you, when something goes wrong, and how to give credit.
24 min
Module 4
Final test & Certificate
A 10-question wrap-up test. Score at least 8/10 to earn the Delegation Skills certificate.
12 min
Certificate in Delegation Skills
Complete all 4 modules and score at least 8/10 on the final test to unlock the certificate — issued by Nhan Ha (Tony), MBA, SHRM-CP via TTD. Download the PDF, print it, and share it on LinkedIn.
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