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HR Operations • For HR and managers • ~100 min

Employee Relations & Discipline

HR's real role, a compliant disciplinary procedure, and the three hardest employee relations cases.

100 min 4 modules 10-question test — pass 8/10
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What you'll get: Most disciplinary decisions are overturned on PROCEDURE, not substance. This ~100-minute course covers HR's real role in a case, four sources of conflict and their early signals, telling performance problems from rule breaches, running a compliant disciplinary process (valid regulations, four measures, time limits, mandatory principles), and three hard cases: a complaint about a manager, conflict between colleagues, and a dignified termination. Legal content is for training only, not legal advice.

Who is this course for?

  • HR professionals handling employee relations and HR operations
  • Line managers who have to deal with breaches in their own team
  • SME owners running HR themselves

After this course, you will

  • Define HR's role correctly and avoid the three common role traps
  • Separate performance, capability and misconduct to pick the right route
  • Run a compliant disciplinary process and avoid the procedural mistakes
  • Handle complaints, conflict and terminations lawfully and decently

Course content (4 modules)

Module 1

Employee relations starts before anyone breaks a rule

HR's real role in an ER case, four sources of conflict, and how to tell a performance problem from a disciplinary one.

26 min

Module 2

Running a disciplinary process that stands up

Internal labour regulations as the foundation, the four disciplinary measures, time limits, mandatory principles, and the mistakes that void a decision.

28 min

Module 3

Three hard employee relations cases

An employee complaining about their own manager, conflict between two colleagues, and ending an employment relationship with dignity.

28 min

Module 4

Final test & Certificate

A 10-question wrap-up test. Score at least 8/10 to earn the Employee Relations & Discipline certificate.

12 min

Certificate in Employee Relations & Discipline

Complete all 4 modules and score at least 8/10 on the final test to unlock the certificate — issued by Nhan Ha (Tony), MBA, SHRM-CP via TTD. Download the PDF, print it, and share it on LinkedIn.

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