Module 1/4 20 min
Facilitator, not presenter
Step 1 / 3·Two very different roles
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Learning objectives — after this module you will:
- Distinguish a facilitator from a presenter
- Understand why facilitation creates deeper learning than presenting
- Draw lessons from Disney's training philosophy
Learn ~6 min
Two very different roles
Position the job of the person at the front correctly.
Presenter vs Facilitator
| Aspect | Presenter | Facilitator |
|---|---|---|
| Role | Source of knowledge, mainly talking | A guide who draws out so learners find it themselves |
| Who talks most | The instructor | The learners |
| Questions | Few, mostly to check | Many, to open thinking |
| Success measured by | Covering all the content | Learners can do it and commit to applying it |
The mantra
"The person talking is the person learning." If you talk the whole session, you're re-learning what you already know while learners watch. The facilitator's goal is to make the LEARNERS think, talk, and do as much as possible.
Key takeaway: A facilitator draws out so learners find it themselves; a presenter just conveys. 'The person talking is the person learning'.