Module 3/4 30 min

Running the demo and verifying the claims

Step 1 / 2·Demo to your script

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Learning objectives — after this module you will:

Write a demo script from your own real situations
Spot the techniques used to hide weaknesses in a demo
Verify capability through a real trial

Learn ~12 min

Demo to your script

Do not let the vendor drive the session.

A vendor's standard demo is built to highlight strengths and skim past weaknesses. The only way to compare fairly is to send one common script in advance and require every vendor to demo exactly that.

Scoring right after each session is the rule most often skipped and the costliest to skip.

Six scenarios worth putting in the script

Create a course with a test that issues a certificate on a pass
Assign it to 200 people by unit, then view a report of who has not finished
A learner starts on a phone, stops midway, and resumes on a computer
Export a full quarter of learning data to a file
Add an administrator who can only see people at their own plant
Record a classroom session that happened outside the system

Three answers to write down verbatim

'That's coming in the next release', 'that needs some customisation', 'we can do that but it isn't configured today'. All three mean it does not exist right now. Record them and put them in a contract annex if you still choose that vendor.

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