Talent Development • Practitioner • ~100 min
Performance Management Foundation
The performance cycle, SMART/KPI/OKR goal setting, reducing bias, calibration and handling low performance.
What you'll get: Annual reviews are seen as a waste of time by employees and managers alike — because the system is designed wrong at the root. This ~100-minute Practitioner course rebuilds it properly: performance management as a four-stage CYCLE rather than a meeting, writing goals three people read the same way, telling KPIs from OKRs (and why OKRs shouldn't carry bonuses), the five biases that distort ratings and how to reduce them, how to run calibration, and handling low performance with the Skill – Will – System frame.
Who is this course for?
- HR/L&D designing or running a performance management system
- Line managers who set goals, give feedback and rate their teams
- Anyone about to roll out OKRs or overhaul an appraisal system
After this course, you will
- Run performance management as a four-stage cycle
- Write SMART goals and choose correctly between KPIs and OKRs
- Recognise and reduce the five rating biases
- Run calibration and handle low performance fairly and on record
Course content (4 modules)
Module 1
Performance management is a cycle, not a meeting
Why annual reviews fail, the four stages of the performance cycle, and HR's actual role.
24 min
Module 2
Goal setting: SMART, KPIs and OKRs
Writing clear goals, telling KPIs from OKRs, and avoiding the trap of measuring what's easy rather than what matters.
26 min
Module 3
Fair reviews, calibration and low performance
The biases that distort ratings, running calibration across managers, and handling underperformance properly.
30 min
Module 4
Final test & Certificate
A 10-question wrap-up test. Score at least 8/10 to earn the Performance Management certificate.
10 min
Certificate in Performance Management Foundation
Complete all 4 modules and score at least 8/10 on the final test to unlock the certificate — issued by Nhan Ha (Tony), MBA, SHRM-CP via TTD. Download the PDF, print it, and share it on LinkedIn.
Questions & Comments
Ask the author a question or share what you took away from this course.
Sign in (free) to ask the author a question.
Sign in to comment