Power Skills • Managers & teams • ~90 min
Psychological Safety & High-Performing Teams
Project Aristotle, the safety × standards matrix, three leader behaviours and learning from failure.
What you'll get: Google's Project Aristotle produced a surprise: what makes a team effective isn't WHO is on it but HOW they work together — with psychological safety at the top of the list. This ~90-minute Power Skills course makes clear that safety is NOT permissiveness (the strongest teams have both high expectations and honesty), sets out the three leader behaviours that create it, shows the right reaction at the deciding moment when someone brings bad news, and covers healthy debate plus learning from three types of failure.
Who is this course for?
- Managers who want teams that speak up and take smart risks
- HR/L&D building a learning culture
- Team members trying to understand why their team stays quiet
After this course, you will
- Define psychological safety correctly and separate it from permissiveness
- Apply the three leader behaviours that build it
- React well when receiving bad news or an error report
- Create healthy debate and run blameless learning from failure
Course content (4 modules)
Module 1
What psychological safety is (and isn't)
A precise definition, Google's Project Aristotle research, and why it doesn't mean lowering the bar.
22 min
Module 2
Building psychological safety in your team
Three leader behaviours that create safety, how to react to bad news, and what destroys it fastest.
28 min
Module 3
From safety to high performance
Healthy conflict, meetings with real debate, learning from failure, and measuring psychological safety.
26 min
Module 4
Final test & Certificate
A 10-question wrap-up test. Score at least 8/10 to earn the Psychological Safety certificate.
10 min
Certificate in Psychological Safety
Complete all 4 modules and score at least 8/10 on the final test to unlock the certificate — issued by Nhan Ha (Tony), MBA, SHRM-CP via TTD. Download the PDF, print it, and share it on LinkedIn.
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