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Module 4/4 28 min

Applying it in an organisation, and the final test

Step 1 / 2·Three sentences that bring a systems view into the room

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Learning objectives — after this module you will:

  • Bring a systems view into a meeting
  • Avoid systems thinking becoming an excuse to delay
  • Complete the final test
Practice ~10 min

Three sentences that bring a systems view into the room

Usable immediately, with nobody having to learn the theory.

Three sentences and what they do

The sentenceWhat it does
'If this works, who has to do more?'Surfaces the parts of the organisation the solution has not accounted for
'Have we tried this before, and what happened?'Exposes the loop — if we tried it and the problem returned, we are treating a symptom
'How long before we know this works, and what do we watch in the meantime?'Forces the delay into the open and gets an early indicator agreed

Do not let systems thinking become a reason to do nothing

'This is complicated, we need to look at the whole picture' turns into a delaying tactic very easily. Systems thinking earns its place when it produces a specific intervention at the right tier — not when it produces a handsome diagram and no action.

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