Final test & Certificate

Choose the best answer for each question.

To pass: at least 8 of 10 correct.

1. Question 1. What three things are lost when a class moves online?

   ANon-verbal signals, the social pressure of a room, and side conversationsBPrinted handouts, the whiteboard, and the classroom spaceCPunctuality, class discipline, and attendance records

2. Question 2. Why shouldn't you lift an in-person plan straight online?

   AAttention drops much faster through a screen — that's a design constraintBBecause the software lacks featuresCBecause online learners are less disciplined

3. Question 3. How often should interaction points be built in?

   AAt least every 5–7 minutesBOnce mid-session is enoughCOnly when the group looks bored

4. Question 4. Which content belongs in self-study rather than shared time?

   AFoundational knowledge: a model video, a reading, a self-marked quizBRole-play with feedbackCWorking on learners' own real cases

5. Question 5. What should the last ten minutes be used for?

   AEach person writing one thing they'll apply and whenBSummarising all the content againCAnswering leftover questions

6. Question 6. Why do breakout rooms often fail?

   AA vague task, no output to hand back, and no nominated reporterBBecause breakout software is unreliableCBecause learners dislike group work

7. Question 7. When do you need a producer?

   AFor groups over 15 — one facilitates, one watches chat and handles problemsBOnly when the facilitator is inexperiencedCOnly for recorded sessions

8. Question 8. What's the most effective way to open an online session?

   AAsk learners to do something in the first minute, e.g. type a real situation in the chatBIntroduce yourself and the programme for 10 minutesCTake attendance and check everyone's setup

9. Question 9. What should you do when the room goes silent after a question?

   AAsk a named, specific question, or switch to asking for chat inputBAnswer it yourself and move on to save timeCRepeat the question more loudly

10. Question 10. For a hybrid session (half in a room, half online), what works best?

    AEveryone joins the online room on their own device, including those in the roomBSet up a shared camera for the room groupCPrioritise the room group since they interact better