Talent Development • Level 1 • ~85 min
Virtual Facilitation
What you lose online, a 90-minute structure with regular interaction, and how to handle silence.
What you'll get: The most common mistake in moving training online is lifting the in-person plan wholesale — same content, same duration, same delivery. This ~85-minute course names the three things lost online and three non-negotiable design principles (10–15 minute chunks, interaction every 5–7 minutes, explicit roles), how to split content between self-study and shared time, a 90-minute session structure, five online activity types chosen by objective, technical preparation and fallbacks, the first ten minutes plus four ground rules, four alternatives to an open question when the room is silent, and how to run breakouts and hybrid sessions.
Who is this course for?
- Trainers moving programmes to an online format
- Internal trainers teaching across multiple sites or plants
- Managers running interactive online working sessions
After this course, you will
- Understand why online sessions need redesign rather than transfer
- Split content between self-study and shared time
- Design a 90-minute session with regular interaction and fitting activities
- Facilitate the room, handle silence, run breakouts and hybrid sessions
Course content (4 modules)
Module 1
Why online sessions are more tiring than in-person ones
Three things you lose online, why learners drift to other work, and three non-negotiable design principles.
20 min
Module 2
Designing the online session
A 90-minute structure, five online activity types and how to choose by objective, plus the technical preparation.
26 min
Module 3
Facilitating the online room
Ground rules, calling on people, handling silence, running breakouts and facilitating hybrid sessions.
24 min
Module 4
Final test & Certificate
A 10-question wrap-up test. Score at least 8/10 to earn the Virtual Facilitation certificate.
12 min
Certificate in Virtual Facilitation
Complete all 4 modules and score at least 8/10 on the final test to unlock the certificate — issued by Nhan Ha (Tony), MBA, SHRM-CP via TTD. Download the PDF, print it, and share it on LinkedIn.
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