Final test & certificate

Choose the best answer for each question.

To pass: at least 8 of 10 correct.

1. Question 1. Why do many AI initiatives fail?

   ABecause the tool is always badBBecause people don't use it — the barrier is people, not technologyCBecause there's no money to buy the tool

2. Question 2. What are the four links of change (ADKAR/Kotter in short)?

   AAwareness, desire, knowledge/skill, reinforcementBPrice, quality, time, scopeCFast, cheap, pretty, durable

3. Question 3. What is the right way to handle the 'AI replaces my job' fear?

   ASay 'AI won't affect anything'BBe honest: AI replaces TASKS, not ROLES; reposition people onto high-value workCIgnore the fear

4. Question 4. What is an effective way to start adoption?

   ARoll out across the whole organization at onceBA low-risk quick win, made to succeed, measured and told as a storyCWait for people to volunteer

5. Question 5. Why are peer champions stronger than top-down announcements?

   ABecause they have powerBBecause people trust colleagues who model it more than ordersCBecause they write good emails

6. Question 6. What does 'reinforcement' mean in adoption?

   AForcing AI useBRecognizing/rewarding new behavior so it sticksCBanning the old way

7. Question 7. How should you view resistance?

   AAn enemy to crushBA signal of the real worry — a chance to listen and involve peopleCA sign you should give up

8. Question 8. What does good adoption always come with?

   AUsing AI at all costsBRESPONSIBLE AI use: security, avoiding bias, people decidingCIgnoring risk to move fast

9. Question 9. How should adoption be measured?

   AInstall counts onlyBReal usage, value, safety, and remaining barriersCEmails sent

10. Question 10. What is the strongest signal that the change is real?

    ALeaders only calling for itBLeaders and HR using AI themselves, modeling it, sharing successes and limitsCMore announcements