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Module 1/4 22 min

People analytics and the role of AI

Step 1 / 4·The four levels of analytics and where AI fits

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Learning objectives — after this module you will:

  • Distinguish the four levels of people analytics
  • Know the core HR metrics
  • Understand why correlation is not causation
Learn ~6 min

The four levels of analytics and where AI fits

Have a frame for what 'analytics' means.

The four levels of people analytics

LevelAnswers the questionExample
DescriptiveWhat happened?Last quarter's attrition was 8%
DiagnosticWhy did it happen?Attrition concentrated in Dept A, the 1–2 year tenure group
PredictiveWhat might happen?This group is at higher risk of leaving without intervention
PrescriptiveWhat should we do?Prioritize retention, a development path for the at-risk group

Where AI helps

AI lets you QUERY data in natural language ('which department has the most attrition and why?'), summarize findings, and suggest hypotheses. TTD's dashboards (Headcount & Attrition, Diversity, Engagement) already provide the descriptive and diagnostic parts; AI helps you interpret and tell the story from there.

Key takeaway: Four levels: descriptive → diagnostic → predictive → prescriptive; AI helps query, summarize, and interpret data.

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