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Module 1/4 22 min

AI in performance management

Step 1 / 4·Where AI helps in the performance cycle

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Learning objectives — after this module you will:

  • Identify where AI helps across the performance cycle
  • Separate what AI does well from what managers must keep
  • Set the principle: AI does not rate people
Learn ~6 min

Where AI helps in the performance cycle

Build a map of AI in performance management.

AI across the performance cycle

StageWhat AI helps withWhat people keep
Goal settingDraft SMART goals, suggest metricsChoose priorities, agree with the employee
Continuous feedbackDraft feedback from notes, make language clear and neutralContent, specific examples, the conversation
Periodic reviewSummarize evidence across the period, draft the reviewJudgment, ratings, decisions
CalibrationAggregate distributions, flag anomaliesThe panel's discussion and decision

TTD tool connection

TTD's Performance Calibration tool helps standardize rating distributions; this course helps you use AI for drafting and summarizing, while rating decisions stay with people.

Key takeaway: AI helps draft goals, feedback, and summaries; people keep the judgment and the rating decision.

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