Module 2/4 26 min
Structure and language of a usable policy
Step 1 / 4·The seven parts of a policy
0/4 steps done
Learning objectives — after this module you will:
- Write a policy in seven parts
- Eliminate the vague words that let everyone read it differently
- Make clear who is responsible for what
Add to Blueprint ~8 min
The seven parts of a policy
Have a frame so nothing important is missed.
This structure works for almost any HR policy. The key point: 'Responsibilities' and 'Exceptions' are the two most-skipped sections, and they're precisely the two that decide whether the policy survives contact with reality.
The three most rushed sections
- SCOPE: 'applies company-wide' sounds neat but causes trouble the moment you hit probationers, contractors, part-timers or outsourced labour. Name which groups are covered and which are not.
- EXCEPTIONS: every policy will meet exceptions. If you don't set out in advance who may approve them and how they're recorded, they'll be approved verbally and inconsistently — the seed of every 'why them and not me' complaint.
- EFFECTIVE DATE & VERSION: always state the effective date and which document is superseded. It's one line, and it prevents three contradictory documents coexisting.
Key takeaway: Seven parts: purpose, scope, definitions, rules, responsibilities, exceptions & breaches, effective date & version.