Power Skills • For every role • ~95 min

Influencing Skills

Six sources of influence, the four-part structure of an ask, and persuading both upward and across.

95 min 4 modules 10-question test — pass 8/10

Six sources

Credibility account

The four-part ask

Four kinds of 'no'

What you'll get: Most of the important work runs through people who don't report to you — and with them you only have influence. This ~95-minute Power Skills course covers the six real sources of influence (position being the weakest), the credibility account, Cialdini's six principles of persuasion with a clear ethical line, the four-part structure of an ask, framing for the listener, and three directions of influence: upward, across, and how to handle four kinds of 'no'.

Who is this course for?

HR, L&D and specialists who work across many departments
Managers moving from giving orders to creating commitment
Anyone with good ideas that are hard to get agreed

After this course, you will

Identify the six sources of influence and know your strongest
Use persuasion principles honestly, with a clear ethical line
Write and deliver an ask in four parts, framed for the listener
Influence upward and across, and handle four kinds of refusal

Course content (4 modules)

Module 1

Influence when you can't give orders

Positional power is the weakest source. Six real sources of influence and how to build your own.

24 min

Module 2

Making the ask land

Cialdini's six principles used ethically, the four-part structure of an ask, and framing for the listener.

26 min

Module 3

Influencing up, across, and after a 'no'

Persuading your boss, influencing peer departments, building coalitions, and what to do after a refusal.

28 min

Module 4

Final test & Certificate

A 10-question wrap-up test. Score at least 8/10 to earn the Influencing Skills certificate.

12 min

Certificate in Influencing Skills

Complete all 4 modules and score at least 8/10 on the final test to unlock the certificate — issued by Nhan Ha (Tony), MBA, SHRM-CP via TTD. Download the PDF, print it, and share it on LinkedIn.

Questions & Comments

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