Talent Development • Level 2 • ~90 min
Microlearning & Learning in the Flow of Work
One piece one behaviour, the five moments of need, and performance support right where the work happens.
What you'll get: A two-day course rated 4.8/5 can still leave nothing behind a month later — the problem is the structure in time, not the content. This ~90-minute course covers the forgetting curve and the spacing effect, three different gaps needing three different fixes, a correct definition of microlearning (a self-contained piece aimed at one behaviour, not a long course chopped up), how to write a piece in three parts, four cases where it doesn't fit, Mosher and Gottfredson's five moments of need, four principles of performance support, a spaced reinforcement schedule, and how to measure with behaviour metrics rather than completion rates.
Who is this course for?
- L&D professionals wanting higher application rates after training
- Designers building learning content for operations and plants
- Training managers considering alternatives or additions to classroom courses
After this course, you will
- Diagnose the three kinds of gap before designing a solution
- Design microlearning pieces aimed at one behaviour in three parts
- Build performance support for the three usually uncovered moments
- Measure impact with behaviour metrics rather than completion rates
Course content (4 modules)
Module 1
Why a two-day course doesn't change behaviour
The forgetting curve, the gap between knowing and doing, and what microlearning actually is — not a long course chopped up.
22 min
Module 2
Designing a microlearning piece
One piece one behaviour, a three-part structure, choosing format by context, and when NOT to use microlearning.
26 min
Module 3
Learning in the flow of work
The five moments of need, performance support, spaced reinforcement, and measuring something notoriously hard to measure.
26 min
Module 4
Final test & Certificate
A 10-question wrap-up test. Score at least 8/10 to earn the Microlearning certificate.
12 min
Certificate in Microlearning & Learning in the Flow of Work
Complete all 4 modules and score at least 8/10 on the final test to unlock the certificate — issued by Nhan Ha (Tony), MBA, SHRM-CP via TTD. Download the PDF, print it, and share it on LinkedIn.
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