Final test & Certificate

Choose the best answer for each question.

To pass: at least 8 of 10 correct.

1. Question 1. What's the core difference between orientation and onboarding?

   ANo difference, just two names for the same thingBOrientation is a short administrative event; onboarding is an extended integration processCOrientation is for managers, onboarding is for staff

2. Question 2. What are the four layers of the 4C model?

   ACompliance – Clarification – Culture – ConnectionBContract – Cost – Control – ComplianceCCommunication – Coaching – Culture – Career

3. Question 3. At which 4C layer do most onboarding programs fail?

   ACompliance — because the paperwork is too complexBCulture and Connection — hard to do and hard to measure, so often skippedCClarification — because nobody writes job descriptions

4. Question 4. What is 'preboarding'?

   AThe first week on the jobBThe window between signing the offer and the first day at workCThe end-of-probation review phase

5. Question 5. Why complete paperwork and equipment BEFORE day one?

   ATo save on printing costsBSo day one can be spent meeting people and understanding contextCBecause labour law requires it

6. Question 6. What's the focus of the 30 – 60 – 90 day milestones, in order?

   AContribute → Do → LearnBLearn → Do → ContributeCLearn → Rest → Review

7. Question 7. Who is PRIMARILY responsible for a new hire's success?

   AThe HR departmentBThe direct managerCThe assigned buddy

8. Question 8. Which principle is correct for designing a buddy program?

   AThe buddy should be the direct manager for easier evaluationBThe buddy is a willing peer who takes no part in evaluating the new hireCAssigning a buddy on paper is enough, no meetings needed

9. Question 9. What does 'time-to-productivity' measure?

   AThe number of training hours a new hire attendedBHow long until the new hire reaches the role's expected performance levelCDays of leave taken in the first 90 days

10. Question 10. What's the most effective way to collect onboarding feedback?

    AA single long survey at the end of the yearBShort surveys at day 7, 30 and 90 to catch problems earlyCOnly asking when someone resigns