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Module 2/14 20 min

The 9 behavioral competencies (3 clusters)

Step 1 / 4·Leadership cluster

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Learning objectives — after this module you will:

  • Name the 9 competencies and their clusters
  • Understand the core behaviors of each competency
  • Distinguish the CP and SCP lens within each competency
Learn ~6 min

Leadership cluster

Leading, ethics, and DEI.

3 competencies in the Leadership cluster

  • Leadership & Navigation: set direction, lead initiatives, build influence, and steer the organization through change.
  • Ethical Practice: integrity, building a transparent culture, handling conflicts of interest, acting as the organization's 'conscience'.
  • Diversity, Equity & Inclusion (DEI): build a fair, inclusive environment; recognize and reduce systemic barriers.

CP vs SCP

CP: apply ethical/DEI standards in day-to-day work. SCP: set the ethics/DEI policy, culture, and strategy for the whole organization.

Key takeaway: Leadership cluster: leading, ethics, DEI — the foundation of HR credibility.

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