Talent Development • Adult learning • ~130 min
Train the Trainer — Building an Internal Trainer Bench
Being excellent at the job does not make someone able to teach it — that gap can be closed.
What you'll get: A strong engineer describes their process in three sentences; a newcomer needs seventeen steps to do it. That gap is not attitude, it is the curse of knowledge. This 130-minute course goes at it directly: how to unpack the steps someone automated years ago, four criteria for selecting internal trainers, a four-beat session structure with 50% practice, questioning and three-part feedback technique, and the four pillars that keep a trainer bench alive past year one.
Who is this course for?
- Experts asked to teach their skill to others
- L&D leads building an internal trainer bench
- Line managers who have to train new joiners
- Anyone just selected onto an internal trainer bench
After this course, you will
- Unpack the hidden steps inside a process you have mastered
- Build a session on the four-beat structure with a sound time split
- Handle the three common difficult situations in a room
- Give feedback specific enough for a learner to act on immediately
Course content (4 modules)
Module 1
Why the best practitioner teaches badly
The mechanism that makes experts hard to follow, and how to unpack automated steps.
30 min
Module 2
Designing a session for adults
How adults learn, a four-beat structure, and how to split the time.
34 min
Module 3
In the room: handling situations and giving feedback
Questioning technique, difficult participants, and feedback people can act on.
34 min
Module 4
Sustaining the bench, and the final test
What keeps the programme alive past year one, and the final test.
32 min
Certificate in Train the Trainer
Complete all 4 modules and score at least 8/10 on the final test to unlock the certificate — issued by Nhan Ha (Tony), MBA, SHRM-CP via TTD. Download the PDF, print it, and share it on LinkedIn.
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