Final test & Certificate

Choose the best answer for each question.

To pass: at least 8 of 10 correct.

1. Question 1. What is the purpose of an internal investigation?

   ATo gather facts systematically and answer whether the alleged thing happenedBTo mediate between the parties and keep the peaceCTo decide the appropriate disciplinary measure

2. Question 2. Which matter should be referred to the authorities rather than investigated internally?

   AIndications of a crime such as violence causing injury or organised high-value theftBAn allegation that a manager sent harassing messagesCTwo colleagues raising their voices during work hours

3. Question 3. When must an independent investigator be brought in?

   AWhen the subject is the investigator's manager, or the matter involves the leadership teamBWhen there are more than two witnessesCWhen the complainant seeks compensation

4. Question 4. Why must an investigation plan have a closed scope?

   AOpen scope has no stopping point, is easily seen as targeting a person, and usually ends in a vague reportBBecause the law caps investigation durationCBecause wide scope costs more in external fees

5. Question 5. What is the correct interview order?

   AComplainant → witnesses → physical evidence → the subjectBThe subject → complainant → witnessesCWitnesses → the subject → complainant

6. Question 6. Why should leading questions be avoided?

   ABecause the answer is already inside the question, making the account nearly worthless under scrutinyBBecause they take more timeCBecause interviewees will refuse to answer

7. Question 7. What is the subject entitled to before responding?

   ATo know the substance of the allegation: what conduct, when, in what contextBTo know the complainant's identity in every caseCTo read all the witness minutes

8. Question 8. Which standard of proof applies to an internal corporate investigation?

   ABalance of probabilities — more likely than not to have happenedBBeyond reasonable doubt, as in criminal proceedingsCA complaint alone is sufficient

9. Question 9. What should the recommendations section focus on?

   ASystemic gaps: what the regulations should add, what managers need trained, which process left a holeBThe specific disciplinary measure to applyCAn assessment of the subject's character

10. Question 10. How should retaliation against a good-faith complainant be handled?

    AAs a new, separate matter — even if the original allegation wasn't upheldBNoted in the original case file onlyCTreated as a personal disagreement between two people