Final test & certificate

Choose the best answer for each question.

To pass: at least 8 of 10 correct.

1. Question 1. How does a no-code AI assistant differ from a regular chat?

   AIt's pre-configured for a purpose with instructions, background documents, and constraintsBIt can't be used without codingCIt doesn't need the internet

2. Question 2. Which task FITS building an assistant?

   ADeciding individual disciplineBRepeated questions based on stable documents (policy, onboarding FAQs)CAdvising on a sensitive dispute

3. Question 3. Why does every HR assistant need a route to a human?

   ATo use more staffBBecause the assistant can be wrong/fabricate and sensitive matters need human judgmentCBecause the law bans AI

4. Question 4. What are the four components of a good assistant?

   APurpose, background documents, instructions, constraintsBColor, logo, name, avatarCPrice, brand, advertising, KPI

5. Question 5. What should the instructions ask the assistant to do when out of scope?

   AGuess an answerBSay 'I'm not sure, please contact HR'CGive legal advice

6. Question 6. What should be loaded into an HR assistant?

   APayroll and personal filesBPolicy documents, processes, FAQs — no sensitive personal dataCEmployees' disciplinary data

7. Question 7. What should testing an assistant before release include?

   AJust one easy questionBReal questions, out-of-scope questions, trap questions; have colleagues try itCNo testing needed

8. Question 8. What determines the assistant's accuracy over time?

   AThe interface colorBBackground documents updated when policy changesCThe number of users

9. Question 9. Which governance principle applies to an HR assistant?

   AHide that AI is being usedBTransparency, a route to a human, no PII stored, measure valueCStore all data users enter

10. Question 10. What is a good way to win support to scale the assistant?

    AReport nothingBMeasure and tell the value (questions handled, HR time saved) to leadersCJust show off the technology