Feedback and reviews with AI
Step 1 / 3·Specific behavioral feedback (SBI)
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Learning objectives — after this module you will:
- Draft specific, behavioral, constructive feedback with AI
- Spot and reduce biased language in reviews
- Build a review draft from a period's evidence
Specific behavioral feedback (SBI)
Use AI to give clear, constructive feedback.
Good feedback is specific and focuses on BEHAVIOR, not personality labels. The SBI framework: Situation – Behavior (observed) – Impact. AI helps turn scattered notes into clear feedback in this frame, and makes the tone constructive rather than accusatory — but you supply the real observations and specific examples.
Vague feedback vs SBI feedback
Vague, labeling
“'You lack initiative and aren't reliable.'”
Labels personality with no evidence — triggers defensiveness, doesn't help improvement.
Specific SBI
“'On project X last week (S), the report was 2 days late with no heads-up (B), which forced the team to push the client meeting (I). Next time, flag it early when there's a risk of delay.'”
Specific, based on behavior and impact — easy to accept and act on.
Key takeaway: Give feedback in SBI (situation – behavior – impact); AI drafts, you supply the real evidence.