Power Skills • For managers • ~90 min
Coaching Skills for Managers
The power paradox, a four-question frame in ten minutes, and coaching the three hardest situations.
What you'll get: Many managers learn a coaching model and then never use it — not because they forgot the technique, but because being someone's BOSS creates three barriers an external coach never faces. This ~90-minute Power Skills course targets exactly that: the power paradox, the advice trap, choosing between coaching and directing, a four-question coaching frame that fits in ten minutes without a dedicated session, telling real questions from disguised advice, and coaching underperformers, plateaued strong performers and defensive people.
Who is this course for?
- Line managers who want teams that handle more themselves
- Newly promoted team leads more used to doing the work than developing people
- HR/L&D training managers in coaching skills
After this course, you will
- Recognise the three manager-specific barriers to coaching and work past them
- Choose correctly between coaching, teaching and directing
- Coach in ten minutes with a four-question frame, no dedicated session needed
- Handle three hard cases: underperformers, plateaued performers, defensiveness
Course content (4 modules)
Module 1
Why coaching is harder for managers than for professional coaches
The power paradox, the advice trap, and deciding when to coach versus when direction is the right call.
24 min
Module 2
Coaching in the flow of work
Coaching doesn't need a dedicated session: a four-question frame in ten minutes, coaching inside 1-1s, and asking without leading.
26 min
Module 3
Coaching in three difficult situations
Coaching an underperformer, a strong performer who has plateaued, and someone who's defensive — plus what to do when coaching isn't working.
28 min
Module 4
Final test & Certificate
A 10-question wrap-up test. Score at least 8/10 to earn the Coaching Skills for Managers certificate.
10 min
Certificate in Coaching Skills for Managers
Complete all 4 modules and score at least 8/10 on the final test to unlock the certificate — issued by Nhan Ha (Tony), MBA, SHRM-CP via TTD. Download the PDF, print it, and share it on LinkedIn.
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