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Level 2 Practitioner • Course 9/9 • ~110 min

Coaching Skills for People Development

Coach employees using models like GROW, SBI, and development conversations.

110 min 4 modules 10-question test — pass 8/10
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Part of the Talent Development • Level 2 — Talent Development Practitioner program. Complete the whole program to earn the overall certificate.

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What you'll get: Equip the core coaching skills of a talent developer: distinguish coaching–mentoring–managing, lead a coaching conversation with the GROW model, give feedback with SBI, and combine both in a development dialogue. Case study: Sir John Whitmore's GROW origin and Google's discovery (Project Oxygen) that 'being a good coach' is the number-one behavior of a good manager.

Who is this course for?

  • L&D / Talent Specialists and HRBPs who develop people
  • Managers who want to coach their teams more effectively
  • Anyone who wants to develop others through coaching

After this course, you will

  • Distinguish and choose correctly among coaching, mentoring, managing
  • Lead a coaching conversation with the GROW model
  • Give feedback with the SBI model
  • Combine SBI and GROW in a development dialogue

Course content (4 modules)

Module 1

Coaching: ask instead of tell

How coaching differs from managing/mentoring, Whitmore's GROW origin, and Google's discovery.

26 min

Module 2

The GROW model

The four steps Goal – Reality – Options – Will and how to lead a coaching conversation.

26 min

Module 3

Feedback with SBI and development dialogue

The SBI feedback model and how to weave coaching into a development conversation.

20 min

Module 4

Final test & certificate

A 10-question comprehensive test. Score at least 8/10 to earn the certificate — and complete Level 2.

10 min

Certificate in Coaching Skills for People Development

Complete all 4 modules and score at least 8/10 on the final test to unlock the certificate — issued by Nhan Ha (Tony), MBA, SHRM-CP via TTD. Download the PDF, print it, and share it on LinkedIn.

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