Final test & Certificate

Choose the best answer for each question.

To pass: at least 8 of 10 correct.

1. Question 1. What does a one-hour meeting with eight people really cost?

   AEight person-hours, plus fragmented focus time for all eightBOne hour, since everyone is paid either wayCIt depends on whether a decision is made

2. Question 2. Which kind of meeting is most abused?

   ASync / update — most are a report being read aloudBDecisionCProblem-solving

3. Question 3. What are the three questions to answer before booking?

   AWhat result is needed, does it need two-way exchange, who genuinely must attendBHow long, which room, who takes minutesCWho chairs, who's absent, when to report back

4. Question 4. How should an agenda be written?

   AEach item starting with a result verb plus a time, e.g. 'DECIDE: sign off the budget (15 min)'BA list of topics in order of importanceCJust the meeting title and the time

5. Question 5. Why drop 'any other business'?

   AIt's where meetings most often overrun and lose controlBBecause nobody ever has anything to raiseCBecause it makes the agenda longer

6. Question 6. What happens if the decider is missing from a decision meeting?

   AIt ends with 'I'll check with my manager' — the session is wastedBIt's still efficient because people can pre-discussCThe facilitator can decide instead

7. Question 7. What's a good way to bring in someone who hasn't spoken?

   AA direct, specific question: 'Ha, you worked on this most recently — would option two run?'BAsk the room 'any thoughts?'CLet them speak up when they want to

8. Question 8. Who should each agreed action be attached to?

   AOne specific named personBA department that owns itCThe whole team, to keep an eye on it

9. Question 9. What should the summary contain and when should it go out?

   ADecisions, actions (who–what–when), unresolved items, assumptions, next time — within 24 hoursBThe full discussion, sent within the weekCJust attendees and timings

10. Question 10. For a hybrid meeting (half in a room, half online), what works best?

    AEveryone joins the online meeting individually, including those in the roomBSet up one shared camera for the room groupCPrioritise the room group since they're the majority