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Module 2/4 28 min

Drawing the feedback loop

Step 1 / 2·Two kinds of loop

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Learning objectives — after this module you will:

  • Tell a reinforcing loop from a balancing loop
  • Draw a feedback diagram for a real problem
  • Identify which loop is driving the outcome
Learn ~12 min

Two kinds of loop

Recognise the type so you can predict the system's behaviour.

Reinforcing and balancing loops

Reinforcing loopBalancing loop
BehaviourGets stronger the longer it runs, in both good and bad directionsPulls the system back to some level, resisting change
Positive exampleStrong people attract strong people, the team improves, and becomes more attractive stillWorkload rises so you hire, bringing the load back to something bearable
Negative exampleA strong person leaves, load falls on those remaining, and the next one leaves tooEvery culture-change effort drifts back to the old habits within a few months
What to doIntervene early — the longer it runs the harder it is to reverseFind what is holding that level, rather than pushing harder

Pushing harder against a balancing loop is wasted effort

If a change keeps drifting back, pushing harder achieves nothing. You have to find what is holding the system at the old level — usually a target, a reporting habit, or a resource allocation nobody has touched.

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