Level 1 Foundation • Course 2/7 • ~90 min
Training Needs Analysis Fundamentals
Analyze training needs at the organization, department, and individual levels — and turn results into learning objectives.
Part of the Talent Development • Level 1 — Talent Development Foundation program. Complete the whole program to earn the overall certificate.
View the program →What you'll get: Learn how to start every training program the right way: the 3-level Organization–Task–Person model, the golden question to screen 'is it a training problem', data-collection methods, and writing ABCD-standard learning objectives. Case study: Starbucks' 2008 decision to close 7,100 stores to retrain.
Who is this course for?
- New L&D practitioners and HR responsible for training needs analysis
- Managers who want to correctly assess their team's development needs
- Internal trainers who want to design courses grounded in real needs
After this course, you will
- Conduct a TNA using the 3-level Organization–Task–Person model
- Screen training problems from non-training problems
- Choose a suitable data-collection method
- Write ABCD-standard learning objectives using Bloom's taxonomy
Course content (4 modules)
Module 1
TNA and the three levels of analysis
What Training Needs Analysis is and the 3-level model: organization, task, and person.
22 min
Module 2
Diagnosis and data collection
The Starbucks 2008 case, telling training problems from other problems, and data-collection methods.
24 min
Module 3
From needs to learning objectives
Turn TNA results into clear, measurable learning objectives — the first brick of a program.
22 min
Module 4
Final test & certificate
A 10-question comprehensive test. Score at least 8/10 to earn the Training Needs Analysis Fundamentals certificate.
10 min
Certificate in Training Needs Analysis Fundamentals
Complete all 4 modules and score at least 8/10 on the final test to unlock the certificate — issued by Nhan Ha (Tony), MBA, SHRM-CP via TTD. Download the PDF, print it, and share it on LinkedIn.
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