Level 3 Strategic Leader • Course 2/7 • ~120 min
Strategic Workforce and Capability Planning
Identify future capabilities, quantify the talent gap, and design a 6B action portfolio.
Course 2/7 of the Level 3 — Strategic Talent Development Leader program. Complete all 7 courses to earn the overall certificate.
View the Level 3 program →What you'll get: Master the Demand → Supply → Gap → Action frame: identify critical roles, forecast by scenario with no-regret moves, project supply with attrition, quantify the gap by heat, and close it with a mix of Build–Buy–Borrow–Bot–Bind–Bounce. Case study: AT&T's $1 billion Future Ready reskilling program.
Who is this course for?
- L&D / Talent Managers responsible for long-term capability plans
- HR Managers and senior HRBPs involved in strategic workforce planning
- Heads of Talent preparing the workforce for growth or transformation
After this course, you will
- Identify critical roles by 3 criteria and forecast demand by scenario
- Project supply with attrition, retirement, and transfers
- Quantify quantity + quality gaps and rate their heat
- Design a 6B action portfolio with cost and timeline
Course content (5 modules)
Module 1
Workforce planning that looks 3 years ahead
What Strategic Workforce Planning is and the $1 billion lesson from AT&T Future Ready.
25 min
Module 2
Forecasting Demand: future capabilities
Determine the capabilities and numbers the organization needs — via a skills taxonomy and trend analysis.
25 min
Module 3
Supply and Gap: examine the workforce today
Analyze the current workforce, project its movements, and quantify the capability gap.
25 min
Module 4
Close the gap with the 6B portfolio
Build – Buy – Borrow – Bot – Bind – Bounce: choose the mix that optimizes cost and risk.
25 min
Module 5
Final test & certificate
A 10-question comprehensive test. Score at least 8/10 to earn the Strategic Workforce and Capability Planning certificate.
10 min
Certificate in Strategic Workforce and Capability Planning
Complete all 5 modules and score at least 8/10 on the final test to unlock the certificate — issued by Nhan Ha (Tony), MBA, SHRM-CP via TTD. Download the PDF, print it, and share it on LinkedIn.
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