Level 2 Practitioner • ~120 min • Certificate included
Competency Framework and Skills Matrix
Build a competency framework, proficiency levels and a skills matrix — from concept to real application, in about 2 hours.
What you'll get: Go through the full cycle of a Talent Development professional: define competency to standard, write behavioral indicators and proficiency levels, build a framework via a 6-step process, build a team skills matrix, and turn gaps into action. Complete the 10-question test (score 8/10) to earn the certificate.
Who is this course for?
- L&D and Talent Development specialists building competency frameworks for the organization
- HR Business Partners who need tools to assess and develop their teams
- Team managers who want a clear view of their team's strengths and skill gaps
- Those who have completed the Introduction to Talent Development course
After this course, you will
- Define competency (K+S+A) and distinguish it from a skill
- Design the framework structure: core, functional, leadership + competency dictionary
- Write standard behavioral indicators and proficiency level descriptors
- Build a competency framework via a validated 6-step process
- Build a team skills matrix and perform gap analysis
- Apply it to hiring, assessment, IDP and succession
Course content (7 modules)
Module 1
What is a competency?
Defining competency, distinguishing it from a skill, and why organizations need a competency framework.
15 min
Module 2
The structure of a competency framework
The three competency groups (core, functional, leadership), the competency dictionary, and behavioral indicators.
18 min
Module 3
Proficiency Levels — the mastery scale
Designing a 1–5 mastery scale and writing behavior descriptions that distinguish the levels.
18 min
Module 4
Building a framework: the 6-step process
The process of building a competency framework from strategy to rollout, and how to create a role profile.
20 min
Module 5
Skills Matrix
Building a skills matrix for a team: structure, scoring, gap analysis, and reading the results.
20 min
Module 6
Applying it to real work
Using the framework and skills matrix in hiring, assessment, IDP, succession — and the rollout mistakes to avoid.
15 min
Module 7
Final test & Certificate
A 10-question summary test covering the whole course. Score at least 8/10 to earn the Competency Framework and Skills Matrix certificate.
10 min
Certificate in Competency Framework and Skills Matrix
Complete 7 modules and score at least 8/10 on the final test to unlock the certificate — issued by Nhan Ha (Tony), MBA, SHRM-CP through TTD. Download the PDF, print and share on LinkedIn.